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Q: Do you have Free Shipping?

Yes. We offer FREE Expedited Shipping in the US, with all Lucent Purchases. Your product will be delivered in 3-5 Business Days after we ship it.

Q: Customer Support

Call us on our support line 888-320-2645 during business hours Monday - Friday, 9 am to 5 pm PST. One of our Lucent Customer Service agents will be glad to help you. Or email us at support@lucentlosangeles.com

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THE LOS ANGELES

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$80.00

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THE REVOLUTION

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THE CASHMERE

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THE CITIZEN

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THE LA CARDIGAN

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THE NOIR ZIPPER

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THE NOIR COMFORT

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THE WINE COMFORT

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THE BLUE COMFORT

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THE PAISLEY COMFORT

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THE IVORY COMFORT

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THE SOLE PRESERVER

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THE CARE KIT

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THE MAVERICK

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THE EVERGREEN

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THE CABERNET

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THE VIENNA

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THE BLUE FITTED

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THE PAISLEY FITTED

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THE HUNDRED'S HOODIE

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THE TORONTO

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THE LUCENT HOODIE

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THE GROVE

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THE ZURICH

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THE FLORAL

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$119.00

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THE RAVEN

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THE ANGEL

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THE NOIR LUX

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$129.00

Frequently Asked Questions

14-Day Return Policy

All apparel and garments purchased from Lucent Los Angeles are eligible for returns / exchanges. All boots are eligible for exchanges. Items must be sent back within 14 CALENDAR DAYS of your product’s delivery date.

The item must be in unworn condition, with all packaging, boxes, and accessories included. We reserve the right to deny any returns that do not meet the unworn condition or packaging requirements.

Return Process:

Step 1 - Call us on 888-320-2645 or send an email to support@lucentlosangeles.com to start the return process — within 14 days of delivery of your order.

Step 2 - From here, one of our Customer Service agents will provide you instructions to generate a return shipping label.

Step 3 - Drop off your product using the instructions on the shipping label.

Upon receiving the returned item, our team will inspect it to ensure it meets the required criteria. Once your return has been approved, you will receive a confirmation email from our team.

Your Information is Secure - All online orders are 100% secure. We do not share your personal information without your explicit consent.

For us at Lucent, Customer Satisfaction is Our #1 Priority. If you have any questions or need further assistance with the return process, please don't hesitate to contact our customer support team.

Do you have Free Shipping?

Yes. We offer FREE Expedited Shipping in the US, with all Lucent Purchases. Your product will be delivered in 3-5 Business Days after we ship it.

How Long Does Shipping Take?

If you are in the U.S, with FREE Expedited Shipping, your product will be delivered in 3-5 Business Days after we ship it.

Products will be shipped from Lucent Headquarters in Los Angeles, California.

Do you Ship Internationally?

Yes, we do. Lucent Los Angeles is a worldwide brand, and we ship internationally. Including Canada, United Kingdom, European Union, etc.

During checkout, choose your country to insert your Shipping Address. You will have the option to choose the Shipment Method and Delivery Speed.

Please note that any applicable taxes will be added, depending on your country. Lucent Los Angeles cannot alter or change VAT or Customs fees, as these are independently charged via the courier and receiving country.

The customer is in charge of paying for any additional fees or import taxes that will occur after the products have been shipped out from Lucent's fulfillment facility.

Are the Boots made in Italy?

Yes, our Chelsea Boots, Jodhpur Boots and Octavian Boots are all hand-crafted in Italy.

Wholesale Inquiries

For inquiries regarding bulk or wholesale purchases of our products, please reach out to our Lucent Sales Representative at shawn@lucentlosangeles.com

Customer Support

Call us on our support line 888-320-2645 during business hours Monday - Friday, 9 am to 5 pm PST.

One of our Lucent Customer Service agents will be glad to help you.

Or email us at support@lucentlosangeles.com